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Top Support Questions
- How do I earn iCoins?
- Why don't I receive my activation code?
- How do I activate my account?
- How do I sell clothes in the Marketplace?
- Do I need real money to play at i-Dressup.com?
Parent Information
- I-Dressup's Online Security Guide for Parents
- Is i-Dressup a secure site?
- What is i-Dressup?
- What is a Safe Mode Membership?
- How does i-Dressup protect my child’s privacy?
Payment
- Do I need real money to play at i-Dressup.com?
- How do I track my purchases or find my transaction history?
Account
- How can I edit my personal information?
- Can I change my password and username once I sign up?
- What is wishlist for friends?
Activation and Log-in
- Why don't I receive my activation code?
- How do I activate my account?
- I have problems logging in/creating a new account.
- Why can’t I log in?
- I am under 13 years old. Why do you require my parents’ email to sign up?
Album
- How do I save dolls in my Album?
- Which dolls can I save in my Album?
- Why aren’t my dolls saved the way I dressed them?
- How do I edit stamps in my Album?
- Why can’t I save stamps to my Album?
Avatars– iLook and iToon
- How do I make my own iLook or iToon?
- What is the difference with iLook and iToon?
- Why do I only see clothes for my iLook, but nothing for iToon (or vice versa)...
- How do I buy clothes for iLook and iToon?
- Which avatar appears in my rooms, iLook or iToon?
Communication
- How do I add friends in iZone?
- How can I find friends if I am not allowed to send messages to members?
- How do I send messages to iZone members?
- How do I webcast a message on top of the iZone pages?
- How do I invite friends to join i-Dressup?
Fashion Avenue
- What is Fashion Avenue?
- Why can’t I see the clothes I bought in my Wardrobe?
- Where are the clothes I just bought in Fashion Avenue?
- How do I buy clothes for my iLook and iToon?
- What can I buy and where?
GameWay
- What is GameWay?
- Why didn’t I see my iCoins earned in GameWay added to my total iCoins?
- What is a daily limit of iCoins earned in GameWay?
iCoin
- How do I earn iCoins?
- I earned a lot of iCoins. Why didn't the total iCoins increase?
- I invited friends to i-Dressup and they registered. But I haven’t received ...
- How do I keep track of my iCoins and purchased items?
- What is iCoin?
iZone - Rooms
- How many rooms do I have in iZone?
- How do I change my room materials?
- What is My Case?
- How do I change Items in Study Room?
- What is Décor Shop?
Marketplace
- How do I sell clothes in the Marketplace?
- How do I buy clothes in the Marketplace?
- What is the Marketplace?
Level and Experience Points
Rules & Safety
- Somebody sent me chain letters and cheats tips. Do they work?
- Why do I see this smiley symbol ^_^ in my text?
- I have been hacked! What should I do?
- Is i-Dressup a safe site?
- What is bad content?
My Runway
Gift Store
eArt
- How do I create an eCard or Artwork?
- How to use my Artwork in my rooms?
- How do I sell my Artwork in Art Gallery?
- What is the difference between eCard and Artwork?
- Why can’t I sell my Artworks?
Toolbar
- How can I uninstall the toolbar?
- How do I install the i-Dressup toolbar?
- Why don't I see the i-Dressup toolbar on my browser?
- How safe is i-Dressup toolbar?
- I’ve installed the toolbar, but the message asking me to install the toolba...











